Our Services

Commercial Due Diligence

Our work addresses the typical needs of private equity firms in commercial due diligence. 

  • Customer Calls: assessing the strength, stickiness and trajectory of key customer relationships

  • Identify opportunities for sustainable revenue growth.

  • We benchmark your go-to-market model, sales process, skills execution, and readiness against best practices and peer companies. We use this data to uncover specific gaps and prioritize opportunities to optimize.

Growth Strategy

For existing companies, we help define the plan for accelerating profitable growth, including strategic actions and tactical improvements in execution. This plan might address opportunities inside the existing core or beyond the core and might address both organic growth and inorganic growth as well as channel strategy.

Post-merger Integration

For merging entities, we help quickly address post-merger integration issues of the commercial organizations. Early resolution of different structures, processes, systems, compensation schemes and metrics will avoid duplication of costs and minimize distracting anxiety for customers, channel partners, and commercial teams.

Commercial Effectiveness

We assess the performance of a company’s commercial organization—the sales, service, and marketing functions—and help effect improvements that increase the ability to reliably grow revenues and take market share year after year. Common improvement areas include the go-to-market model, sales processes, talent and motivation, demand and lead generation, commercial operations and management and culture.

Building Channels

Using a channel of independent companies has a long tradition in the history of business development in the information technology industry. For some information technology companies, the channel has been a major contributor to global success, but for most making it work is a constant struggle. iChannel helps customers design effective partner value propositions and partner programs that attract channel partners and make them productive